Contact Us

Get in touch with our team to plan your luxury yacht adventure

Get in Touch

Visit Our Office

152 Kelsey Blvd
Churchill, MB R0B 0E0
Canada

Call Us

+1 (754) 984-2898

Available 24/7 for emergencies

Email Us

[email protected]

We'll respond within 24 hours

Emergency Contact

+1 (754) 984-2898

24/7 emergency support during tours

Business Hours

  • Monday - Friday 9:00 AM - 6:00 PM
  • Saturday 10:00 AM - 4:00 PM
  • Sunday 12:00 PM - 4:00 PM
  • Holidays By Appointment

Send Us a Message

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Find Us

Located in Churchill, Manitoba - Gateway to Arctic Adventures

Frequently Asked Questions

Quick answers to common questions about our luxury yacht tours

We recommend booking your luxury yacht tour at least 2-3 months in advance, especially for peak season (May-September). This ensures better availability and allows us to customize your experience to your preferences. For Arctic expeditions, we suggest booking 6-12 months ahead due to limited seasonal availability.

Our luxury yacht tours include: professional crew, gourmet meals and beverages, premium accommodation, water sports equipment, safety gear, and guided excursions. Specific inclusions may vary by package. Please contact us for detailed information about your chosen tour.

Pack comfortable casual clothing, swimwear, sunscreen, sunglasses, a hat, and a light jacket for evenings. For Arctic tours, warm clothing is essential. We'll provide a detailed packing list upon booking confirmation. All safety equipment and water sports gear are provided.

Absolutely! Our chefs can accommodate various dietary requirements including vegetarian, vegan, gluten-free, and other special diets. Please inform us of any dietary restrictions when booking so we can ensure your meals are prepared accordingly.

Cancellations made 60+ days before departure receive a full refund minus processing fees. Cancellations 30-59 days before departure are subject to a 50% penalty. Cancellations within 30 days are non-refundable. We strongly recommend travel insurance for unexpected circumstances.

Yes, we welcome families with children. Our yachts are equipped with safety features, and our crew is trained in family-friendly service. Children under 12 receive discounted rates. Please note that some Arctic expeditions may have age restrictions for safety reasons.

Safety is our top priority. In case of severe weather, we may adjust the itinerary or postpone departure. Our experienced captains make weather decisions based on current conditions. If a tour is cancelled due to weather, we'll reschedule or provide a full refund.

No special licenses are required for our guided tours. Our professional crew handles all navigation and safety requirements. If you're interested in participating in sailing activities, we provide basic instruction. For fishing excursions, temporary licenses can be arranged.