Introduction

Shorera Luxury Yacht Tours ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing our website, booking our tours, or using our services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Book a yacht tour or service
  • Subscribe to our newsletter
  • Request information or support
  • Participate in polls, surveys, or promotions
  • Contact us through forms, email, or phone

This information may include:

  • Full name
  • Email address
  • Mailing address
  • Phone number
  • Payment information
  • Travel preferences and requirements
  • Special dietary needs or health information (when relevant to your tour)
  • Passport information (for international tours)

Automatically Collected Information

When you visit our website, our servers may automatically log standard data provided by your web browser, such as:

  • IP address
  • Browser type and version
  • Operating system
  • Date and time of your visit
  • Pages you viewed
  • Time spent on pages
  • Referring website address

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that are placed on your device when you visit a website. These technologies help us:

  • Remember your preferences and settings
  • Understand how you interact with our website
  • Analyze and improve our services
  • Deliver personalized content and advertisements
  • Measure the effectiveness of our marketing campaigns

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

  • Process and manage your tour bookings and reservations
  • Provide the services you have requested
  • Personalize your experience and deliver content relevant to your interests
  • Improve our website, products, and services
  • Communicate with you about our services, promotions, and updates
  • Respond to your inquiries and provide customer support
  • Process payments and prevent fraudulent transactions
  • Comply with legal obligations
  • Analyze usage patterns to enhance user experience
  • Protect our rights, property, or safety, and that of our customers or others

Information Sharing and Disclosure

We may share your personal information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Partners

We may share your information with our business partners, such as marinas, yacht providers, catering services, and other vendors necessary to provide our services. These partners are bound by confidentiality agreements and are not permitted to use your personal information for any purpose other than to provide the requested services.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Update

You have the right to access and update the personal information we hold about you. You can review and change your personal information by logging into your account on our website or by contacting us directly.

Data Portability

In certain circumstances, you may have the right to receive your personal information in a structured, commonly used, and machine-readable format or to request that we transfer it to another controller.

Deletion

You may request that we delete your personal information from our records. Note that we may retain certain information as required by law or for legitimate business purposes.

Objection

You may object to our processing of your personal information where we are relying on a legitimate interest and there is something about your particular situation that makes you want to object to processing on this ground.

Withdraw Consent

If we are processing your personal information based on your consent, you may withdraw your consent at any time.

Marketing Communications

You can opt-out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in any marketing email we send
  • Contacting us using the information provided in the "Contact Us" section
  • Updating your preferences in your account settings

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please understand that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We maintain appropriate safeguards to ensure the security, integrity, and privacy of the information you provide, including:

  • Secure Socket Layer (SSL) encryption for all data transmissions
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Regular backups and data recovery procedures
  • Employee training on data protection and security practices

Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.

Cookie Policy

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies or delete certain cookies. Generally, you can also manage similar technologies in the same way that you manage cookies through your browser settings.

Please note that if you choose to block cookies, you may not be able to use all the features of our website.

Third-Party Links

Our website may contain links to third-party websites and services that are not owned or controlled by Shorera Luxury Yacht Tours. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the information, including personal information, to Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • By email: [email protected]
  • By phone: +1 (754) 984-2898
  • By mail: 152 Kelsey Blvd, Churchill, MB R0B 0E0, Canada

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.

Last Updated: May 1, 2024